Quality is of the utmost importance to all of us at Brant’s Market. While we ship year-round using insulated liners and ice packs, warmer weather brings additional challenges in keeping your products safe in transit. From May through the end of September, we apply our Warm Weather Shipping Policy to help ensure your order arrives in the best condition possible.
We review every order individually and assess weather conditions along your shipping route. If we believe your package may be at risk due to high temperatures, we may recommend expedited shipping. If so, we’ll contact you with a quote and give you the option to proceed, postpone, or cancel. Additional shipping charges will only apply with your approval and pre-payment. We do not mark up shipping for profit—we simply pass along the carrier’s rate plus the cost of shipping supplies like liners and ice packs.
Please note: if temperatures are especially high, we reserve the right to hold or cancel an order for safety reasons. We’ll do our best to contact you beforehand, but in some cases we may need to make that decision independently. And because customer safety is our top priority, we cannot offer refunds on orders that are shipped against our recommendation.
We appreciate your understanding as we work hard to bring you top-quality products—safely and reliably—no matter the season.
If you have any questions about shipping, please contact us before placing your order at info@brantsmarket.com.